United States



Area of expertise:

Business Operations

Job Description

Together we go beyond.

Avanade is seeking an experienced, passionate, and driven Business Operations Lead to join our Global Solution Area (GSA) organization.  You will collaborate with GSA leadership and senior stakeholders to drive successful business outcomes for designated solution area and GSA teams.  You will execute complex tasks supporting both tactical and strategic initiatives by providing operational management to define and drive critical business processes.  Activities will primarily support planning, operations, and strategy implementation.

You will work with a team of professionals driving all aspects of operations across crucial areas of our business. Reporting to a Senior Director within the Global Solution Area Operations Team (who reports to the COO) with a dotted line responsibility to GSA Leadership.  

Responsibilities include, but are not limited to:  
  • Governance / Rhythm of Business activities (e.g. team communications, leadership, and All Hands meetings, etc.) 
Cost Management (e.g. Budget planning, forecasting, P&L oversight)
  • Talent Acquisition coordination
  • Management Reporting
  • Alliance Partnership Coordination
  • Resource Scheduling oversight 
Within a collaborative environment, you will drive successful business outcomes by:
  • Implementing business & financial process improvements and methodologies to support timely, informed planning and decision-making.
  • Managing cyclical business processes including planning and budgeting and monthly financial and operational management.
  • Leading the identification, planning, and execution of improvement initiatives to support shared operational functions.
  • Defining standard processes and procedures and increase accountability. 
  • Identifying, communicating, and escalating issues and challenges at early stages.
  • Coordinating Regional, Area and Global strategy meetings.
  • Working in close coordination with other members of a global function including the finance and operations team to manage the reporting, talent acquisition, data analysis, and project management needs of the business.
  • Executing projects/programs aligned with operational objectives to achieve successful business outcomes 
  • Leveraging a Client Centric approach to all initiatives.  
  • Driving operational efficiency and delivery excellence as you lead critical business processes and activities to support planning, operations, and strategy implementation. 
  • Experience working within a highly matrixed professional services organization. 
  • Relevant business technology leadership experience, including program and business management.
  • Consulting and project-based leadership background with a passion for driving positive business outcomes.
  • Prior experience independently leading operations within a highly matrixed, geographically dispersed organization with a diverse customer portfolio.
  • Demonstrated ability designing and implementing agile solutions for operational excellence.
  • Experience leading all aspects of business operations through multiple review cycles, including budgeting
  • Demonstrated people leadership, “leading by influence” and effective peer teaming expertise 
  • Ability to effectively navigate complex, global, matrixed organizations
  • Experience assessing and managing opportunities and risks associated with managing a business 
  • Superior communication and personal leadership skills in a high growth, highly demanding 'best people' environment
  • High degree of integrity, judgement, discretion, credibility, resilience, confidence, and character

Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at