Area of expertise:

Software Engineering

Job Description

As an Application Support Manager, you are a Software Engineer with a focus on Application Management Service (AMS), Information Technology Infrastructure Library (ITIL), or other similar products; well-rounded core skillset and experience with project lifecycle tools.

Day-to-day You Will:

  • Develop, maintain, and support programs/tools on the Azure platform in close collaboration with the build team. 
  • Analyze, diagnose, and resolve errors related to the applications/services. 
  • Perform in-depth production incident troubleshooting, resolve any production incident, and monitor the fixes to ensure correct resolution. 
  • Perform Service Requests (e.g. data patching, extraction of data or report, answer usage queries, etc.)

About You:

    Technical Experience: 

    • Extensive experience on Azure cloud platform with strong PaaS fundamentals and design pattern knowledge
    • Strong programming background on C/net core, net framework and REST 
    • Strong experience in Azure app services, functions, service bus, event hub, key vault, storage, logic apps, integration services, API Management.

    Professional Attributes: 

    • Interact and communicate effectively with all levels of staff, senior management, stakeholders and customers 
    • Communicate effectively and clearly, in writing and verbally, in one-on-one and group presentation situations 
    • Successful track record delivering high-quality products on time. 
    • Understanding of ITIL concepts will be added advantage.

    Additional Information: Willing to work in support rotational shifts.

    Educational Qualification: Graduate


    What we offer you

    Come for the distinctive experiences you have helping forward-thinking corporations, non-profits, and governments push the boundaries of digital innovation. Stay for the limitless learning opportunities that encourage you to master Microsoft and pursue big ideas. Enjoy ambitious growth for yourself as part of Avanade’s people-first culture with benefits like employee share purchasing, flexible work arrangements, a commitment to diversity and inclusion, and competitive pay.

    Apply now

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    About Avanade

    Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 59,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

    We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

    We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping people from underrepresented communities fulfil their potential. 

    Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at