Country:

Singapore

Cities:

Singapore

Area of expertise:

Infrastructure / Unified Communications

Job Description

As a Modern Workplace UC Consultant, your focus is on communication and collaboration systems, and workplace services including desktop solutions, collaboration technologies, voice solutions and enablement of secure remote working environments.

Key Role Responsibilities:

Day-to-day, your responsibilities include upgrades, migrations and evergreen scenarios. Your primary focus is on Microsoft technologies and implementations in enterprise environments. Additionally, you apply your expertise in technical and consulting knowledge to advise clients on proper governance to ensure stability, and to enable them to evolve their environments to support changing business requirements.

Key Role Skill & Capability Requirements:

  • Microsoft365, Windows 10 (incl. WVD/VDI), Intune/SCCM, Office 365, Enterprise Mobility + Security (EMS), SharePoint, Teams, Skype for Business
  • Unified Communications. Teams with Enterprise Voice, PABX and SBC integration, Teams Room Systems. Session initiation protocol, video conferencing systems, network assessment and troubleshooting, load balancing and virtualization
  • PowerShell and other scripting languages
  • Up-to-date knowledge of Microsoft products
  • Ability to gain an understanding of customer process and issues, and communicate them back
  • Ability to work in teams and individually when needed
  • Strong verbal and written communication skills
  • Experience working with global teams on projects
  • Experience working with offshore teams to facilitate project work
  • Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form

Preferred Certifications:
Desired certifications to be determined by hiring manager in partnership with Market Unit/Talent Community

Preferred Education Background:
You likely possess a Bachelor's degree in Computer Science, Engineering, MIS or related field. An equivalent combination of education and experience will also suffice.

Scope of Work:
Primarily focused on own work, and execution of prescribed work plans.

Accountabilities & Metrics:
Accountable for:
  • Timeliness, accuracy and quality of own work
  • Chargeability and training targets
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About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com.

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