Krakow, Warsaw, Wrocław

Area of expertise:

Corporate Functions

Job Description

As a part of the Global Managed Services CoE, in a highly visible GSA Business Management Operations Consultant role, you will be involved in all aspects of the project lifecycle, from shaping and selling deals, to ideation and implementation of projects.  You will be responsible for leading customer engagements, as well as on-shore and off-shore teams in creating UX and design deliverables. You will share your ideas with teams across the globe. 


You will execute complex tasks supporting both tactical and strategic initiatives by providing operational management to define and drive critical business processes.  Activities will primarily support planning, operations, and strategy implementation.


You will work with a team of professionals driving all aspects of operations across crucial areas of our business. Reporting to a Senior Director within the Global Solution Area Operations Team (who reports to the COO) with a dotted line responsibility to Market Unit Leadership. 



  • Governance/Rhythm of Business activities (e.g. team communications, leadership, All Hands meetings, etc.) 
  • Cost Management (e.g. Budget planning, forecasting, P&L oversight)
  • Talent Acquisition Coordination
  • Management Reporting
  • Alliance Partnership Coordination
  • Resource Scheduling Oversight


Within a Collaborative Environment, You will Drive Successful Business Outcomes By:

  • Implementing business & financial process improvements and methodologies to support timely, informed planning and decision-making
  • Managing cyclical business processes including planning and budgeting and monthly financial and operational management
  • Leading the identification, planning, and execution of improvement initiatives to support shared operational functions
  • Defining standard processes and procedures and increase accountability
  • Identifying, communicating, and escalating issues and challenges at early stages
  • Coordinating Regional, Area and Global strategy meetings
  • Working in close coordination with other members of a global function including the finance and operations team to manage the reporting, talent acquisition, data analysis, and project management needs of the business
  • Executing projects/programs aligned with operational objectives to achieve successful business outcomes
  • Leveraging a Client Centric approach to all initiatives
  • Driving operational efficiency and delivery excellence as you lead critical business processes and activities to support planning, operations, and strategy implementation



  • Experience working within a highly matrixed professional services organization
  • Relevant business technology leadership experience, including program and business management
  • Consulting and project-based leadership background with a passion for driving positive business outcomes
  • Prior experience independently leading operations within a highly matrixed, geographically dispersed organization with a diverse customer portfolio
  • Demonstrated ability designing and implementing agile solutions for operational excellence
  • Experience leading all aspects of business operations through multiple review cycles, including budgeting
  • Demonstrated people leadership, “leading by influence” and effective peer teaming expertise
  • Ability to effectively navigate complex, global, matrixed organizations
  • Experience assessing and managing opportunities and risks associated with managing a business
  • Superior communication and personal leadership skills in a high growth, highly demanding 'best people' environment
  • High degree of integrity, judgement, discretion, credibility, resilience, confidence, and character
Apply now

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About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at