United Kingdom



Area of expertise:

Human Resources

Job Description

Do you want to make a genuine human impact? So do we!

Ask our people why they love working at Avanade and you’ll hear the same answer repeatedly, it’s our people. As a consultancy, people are at the heart of everything we do, without them we cannot deliver the digital transformation our clients’ businesses depend on. Our Talent Acquisition (TA) team within Human Resources (HR), sources and recruits candidates to meet dynamic organizational talent demands and client needs.

As the Europe TA Operations Lead, you will play an integral role in executing and supporting our recruiting strategy in partnership with the Europe TA Leadership team, Global TA Operations, and our shared services center. Within the role, you’ll oversee daily operations of our recruitment function, lead projects supporting continuous improvement and efficiency focused on Europe as well as global initiatives. Your scope will be project ownership from end-to-end, including communications and change management. You will have oversight for the tools and vendors used by the European team, programs and communications as well as governance and compliance across North America.

You will be a part of the Global Operations Leadership Team, playing a part in the development of a plan that will provide a framework for how the global team will operationally execute strategy and priorities.

Day to Day, you will:

  • Direct the Europe Ops team in evaluating, creating, and implementing operational and process capabilities and improvements across all facets of talent acquisition including job postings, candidate identification, screening and selection, offer management and training.
  • Ensure data and compliance integrity
  • Conceptualize and deliver recruiting metrics (monthly, quarterly, and annually) for the TA organization to support accountability and transparency.
  • Monitor internal and external trends, best practices, compliance and regulations
  • Collaborate with reporting team to define report requirements and to analyze and disseminate monthly, quarterly and annual recruiting KPIs by Area, Region, including but not limited to diversity recruiting metrics, cost per joiner, candidate and hiring manager experience, offer acceptance and employee referral hires
  • Manage the TA information portal, internal training, and communicate changes in real-time
  • Partner with cross functional team members, stakeholders and the business to ensure we deliver a strong candidate experience throughout the recruitment process
  • Participate in HR global and area-based leadership strategic initiatives
  • Manage the Europe TA Operations Team
  • Collaborate with internal teams such as legal, finance, procurement, HR, immigration, and IT services

About You:

You are a born leader. People look to you for inspiration, direction and process improvement

You might have managed a small but powerful team, but are equally comfortable as an individual contributor

Your Program Management experience is strong. You are process oriented and calculated. You understand how to scale program through explosive growth and can measure your results.

You are hard-wired for innovative practices (design thinking/agile approach)

A Degree in HR, Business, or psychology or its equivalent is useful and an advanced degree is a plus

You have worked in a global or regional operations role within either a corporate talent acquisition function or an RPO/BPO organization

You likely have experience with increasingly diverse and complex TA Operations and strategy

You are a data and process -oriented operations expert with a thorough understanding of end-to-end recruitment process methodology within a global organization, preferably in the professional services industry

Although you’re a team player, you have a solid history of solving complex problems and delivering significant impact as an individual contributor towards the organization-wide objectives

Ability to thrive in a fast-paced, geographically dispersed environment and are comfortable forming relationships with key stakeholders in a complex matrixed company

Your experience and skill set likely include:

Operationalize improvements and efficiencies to the recruiting process

Advanced level data management skills including the ability to interpret data from a variety of internal and external source and predict trends

Experience within a multi-national global organization leveraging offshore and vendor resources to hire top talent

Area budget management, including forecasting and accruals

Business level English skills, with the ability to organize and convey complex information clearly and succinctly

A track record of personal accountability, strong work ethic and proven organizational skills with attention to detail

Ability to partner and work effectively in a cross functional leadership capacity

Apply now

Share this job:

Share Facebook Twitter Email

About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at