Bergen, Oslo, Stavanger, Trondheim

Area of expertise:

Customer Relationship Management (CRM)

Job Description

Do you have a strong passion for how the power of technology can be used to solve problems and challenges? So do we.

As a Dynamics 365 Functional Consultant with us at Avanade you can use your deep functional knowledge and familiarity with the Dynamics 365 sphere to ensure that business requirements are met.

Your life at Avanade Norway

With Avanade, you get the opportunity to work with the latest technology in socially beneficial projects, as well as help to reach your full potential so that you grow and develop.  

Your development is central to us. We have a strong focus on the career and development opportunities of all our people. Everyone has a career advisor who works with you to create a plan and guides you in choosing from the many training opportunities we offer. Besides work, we organize social events like golf tournaments, skiing trips to Hemsedal, “lønningspils” and New Year parties – the list goes on even in these times. We welcome you to an inclusive culture characterized by ambition and innovation.

Avanade is bigger than many people think. We are a medium-sized company in Norway but are part of Accenture and Microsoft in Norway and globally. In other words, we all have the advantages of a smaller organization but can also benefit from our global network. Our customers are mostly large, international companies. Curious about what it's like to work with us?

The CRM Talent Community 

The CRM Talent Community consists of 15 CRM talent community members ranging between juniors and seniors. We’ve got solution architects, business analysts, full-stack developers, and functional consultants. We primarily work with Dynamics 365 and the Power Platform. We often collaborate with the other talent communities, especially with the Analytics Talent Community and the Software Engineering Talent Community. This opens for a lot of learning and development opportunities within other areas as well as our own.

Who are you?

CRM is at the heart of everything you do. You’re passionate about software and how it can help some of the world’s leading companies move forward through innovation. You’re creative, you learn quickly, you enjoy organizing projects and you’ve got the soft skills and organizational abilities to inspire and develop the people around you.

Your role 

You will primarily focus on leveraging your experience to design and implement CRM solutions for your client. This includes planning, analyze, design, build and test. You will be providing a variety of advisory services around project management, business process development, implementation support, and end-user training. You stay up to date on new CRM releases and educate the client and end-users on new functionality as needed.

In workshops, you will guide the customer and your team to develop the optimal solution, which you will then realize. You refine and clarify user stories, build and test the solution and bring it to life together with a team of other experts - both onshore and offshore.


You have a passion for Microsoft technology. You understand the nuts and bolts of Dynamics 365 solutions and have hands-on experience with the Power Platform (Power Apps, Power Automate, Power BI, and Power Virtual Agents).

You are a strong analytical thinker and enjoy translating business needs into software capabilities and making sure that end users are adept at using those features. Some programming skills are a plus, but not required. The ability to do rubber ducking could come in handy (reading and understanding code).

You are likely to have a bachelor’s degree in a relevant field and Dynamics 365 CE experience. Relevant certifications are a plus. We expect that you speak Norwegian and English fluently in the context of work.

If you think the role sounds like a match for you - then we want to hear from you! Click the button below and apply today.

Don't see the exact right opening for you right now? Send us your information at Candidate Community and we can stay in touch and let you know when such a position does come available. Follow us on Avanade Norway LinkedIn, we post all our openings there.

Apply now

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About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at