Client Account Lead - Financial Services
Area of expertise:
Client Account Lead - Financial Services
As a Client Account Lead within Avanade you are responsible for the client and the client relationship while focusing on sales, revenue, delivery, and client satisfaction. You build, own, and maintain the client Account Plan for Avanade and, if applicable, drive integration with Accenture and Microsoft (Avanade’s parent companies).
With responsibility for the account’s overall performance and growth, you will drive the sales strategy (definition and execution), leading and delivering against sales and financial performance measures. You will focus on ensuring customer and partner happiness through excellence and leading long-term growth.
You will play a pivotal leadership role in your account and your talent community through the mentoring, coaching, and driving your team towards success. This will involve taking a “hands-on” lead role in delivering and /or overseeing projects from time to time. Overall, you will translate high-level strategy into more localized strategy for large-scale and strategically critical workstreams.
What we need from you
You have proven experience in a similar role which has allowed you to polish your client and partner relationships. Your gravitas & strong client-facing ability coupled with your proven ability to communicate to C Level executives, the ability to become a trusted advisor with key stakeholders, and partners is an imperative for this role.
You have extensive success driving growth & running a client P&L, using the knowledge of a client’s market, industry and strategy that has enabled you to build an exceptional, compelling and persuasive proposition, communicating its value to the client. You are a consummate account management and sales professional, with deep understanding of marketing, solution selling, deal negotiations and focus on developing and growing long term, high value customer relationships at executive level. Your ethos is about the long term – not the short gain.
Add to the above your tertiary qualifications in Business, Management, Marketing or a related field and your belief in the Microsoft Ecosystem of products and how they can support the success of your account then we want to talk with you!
Technical and non-technical skills include:
Industry specialist with extensive knowledge of the Banking Sector
Extensive network and connections in the Victorian Banking Sector
Relationship building across Avanade's clients and partners
Gravitas and C-Level communication & relationship management (develop and maintain long-term client relationships)
CXO-facing and ability to earn ‘seat at the table’ (includes engaging and being peer of, Accenture CALs in Accenture channel accounts)
Business focused - can engage in business led conversations with clients
Drive growth & run P&L for your account
People and team management
Market, industry, and client expertise
You are an Australian Citizen
Be empowered - You will be empowered with creative thinking and armed with ‘state of the art’ Microsoft Technology to help both you and the client work better and revolutionize their business.
Further, faster - We know it’s meaningful for you to keep moving forward, that’s why you’ll be provided with coaching, support from our business leaders and mentoring to succeed.
More than technology - Day-to-day, you’ll work on high-profile projects while being surrounded by people who have a real passion for delivering results.
Real world, real career - We’re looking for passionate consultants who embrace change and teamwork. At Avanade, we invest in you.
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Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com.