United Kingdom


Birmingham (UK), Edinburgh, Glasgow, Godalming, London, Manchester, Newcastle

Area of expertise:

Customer Relationship Management (CRM)

Job Description

D365 CE Solution Architect

  • Can you lead Dynamics 365 CE Solution Architecture Design while ensuring consistency with Enterprise Governance?
  • Are you the person to lead change projects through relevant Enterprise Architecture processes?
  • Are you comfortable leading a team of Subject Matter Experts to define fit for purpose solutions?

If the above sounds good, then you're in the right place!

Avanade are looking for a D365 Customer Engagement Solution Architect to join the ever growing and high performing D365 CE practice within the business.

The role is not just any Solution Architect position, this is a hugely diverse and all-encompassing challenge that means you will not only take lead on projects varying on scale and complexity, but you will also be responsible for designing the strategy and roadmap, architecture governance and act as the most Senior Client Liaison.

You will be involved in significant IT change programmes to lead the development of the technical architecture and manage the technology risks associated with the projects. In addition to this you will provide ‘pre-project’ consultancy and advice to shape solutions and develop estimates, and will be called on to use their skills and knowledge to contribute to the development of enterprise architecture and technology standards

Key Responsibilities: 

  • As a Functional D365 Solution Architect, you are responsible for identifying, developing, and deploying end-user solutions in D365 CE/Sales system. 
  • Through deep functional knowledge and familiarity with the application, you ensure business requirements are adequately met and provide a variety of leadership and advisory services around project management, business process development, implementation support, and end-user training as required. 
  • Additionally, you will lead project planning, implementation, and requirements gathering efforts across D365 CE/Sales projects to work through complex problems. Your operational leadership will encompass coordinating large-scale, strategically critical work efforts
Who you are:

  • You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a great leader, self-starter, and creative thinker. 
  • You are passionate about software and its potential to move organizations forward through innovation. 
  • Extensive knowledge of Dynamics 365 CE / Sales and business solution implementations.
  • Client management skills and the ability to work with clients to develop and manage a roadmap with associated activities.
  • Experience consulting with clients on complex projects, including technology leadership roles.
  • Experience working with global teams, including off- and near-shore, on Dynamics implementation and maintenance projects is preferred but not required.
  • Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form.

Apply now

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About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 59,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at