Area of expertise:

Software Engineering

Job Description

The Adobe Technical Architect is a both a technical and client facing, pre-sales technologist who acts as a value added technical and marketing advocate for clients. This role is responsible for understanding clients business requirements as they pertain to adobe marketing suite, qualifying opportunities, and creating solution designs that match the requirements with appropriate adobe products/platforms, managed and professional services. 

Primary Duties & Responsibilities

Client Facing Sales Support Work with MU Lead, sales account team, interfacing directly with clients. Build trusted advisor relationships, understand clients business challenges and propose solutions. Client facing work will include:

  • Develop High Level Designs and Architectures Create and document adobe digital marketing solution architectures that address client business problems and can be used to ensure a smooth transition from presales to delivery. 
  • Ability to promote the value proposition of the Adobe Platform (multi-solution) approach with clients and compare with other Digital Marketing solutions. Discuss all the Adobe Cloud solutions in business value terms in the context of use cases. 
  • Collaborate in leading discovery days and deliver resulting proposed Digital Roadmaps to customers. 
  • Create Proposals Develop Professional Services Estimates, Adobe Product Proposals, SOWs (Statements of Work), At-a-glance documents, business cases and RFP responses 
  • Customize and Deliver client-facing Adobe Product Demos. 
  • Sales Planning Work with management and sales teams to develop account prioritization and support strategies that will ensure a long term trusted relationship status 
  • Billable Consulting Provide services as part of client projects that are billable, usually in a project oversight mode. 
  • Intellectual Property Development Contribute to the development of intellectual property and industry recognition (white papers etc.) 
  • Training Develop and execute a professional plan that will enhance skills of the talent community.

Basic Qualifications: 

  • Bachelor s degree in Information Technology, Computer Science, Management Information Systems, Business, Marketing or a related field
  • At least eight (8) years experience in a Marketing leadership role and/or consulting on the architecture/implementation/selling of Digital Marketing platforms such as the Adobe Marketing Cloud, including at least three (3) years of experience in pre-sales engineering and/or sales in a Systems Integrator, OEM, or similar environment
  • Technical Implementation Experience of the following:, Adobe Target, Adobe Analytics, Adobe Audience Manager & Adobe Campaign.

Other Position Requirements:

  • Demonstrated ability to apply marketing technical background and knowledge to business direction by developing service offerings, go-to-market strategies, business planning, and other activities important to building business
  • Demonstrated ability to drive sales, sequencing activities and deliverables to the client to value sell, earn trust and enhance margin
  • Proven experience articulating technical viewpoints to diverse audiences, including technical and business decision makers
  • Demonstrated ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment
  • Demonstrated ability to develop longer-range project plans and schedules to complete complex projects or new solution/product development
  • Demonstrated ability to perform technical skills/knowledge transfer to client
  • Demonstrated attention to detail and follow-up skills
  • Demonstrated communication and presentation skills, including formal and informal presentations to large and small audiences
  • Demonstrated ability to work independently with minimal direction
  • Technical writing experience & implementation

Preferred Qualifications: 

  • Certifications in the Adobe Marketing stack
  • Three (3) years of experience with leading teams in a Client or consulting project environment

The position exists to provide technical consulting solutions to customers and as such requires the ability to travel to and from customer sites (mostly Malaysia and Singapore) and interact with customers on an ongoing and regular basis. 

The above primary duties, responsibilities, and position requirements are not all inclusive.

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About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at