Geneva, Lugano, Zurich

Area of expertise:

Customer Relationship Management (CRM)

Job Description

You can expect a challenging job in an innovative working environment characterised by team spirit, openness, creative freedom, personal responsibility and collegiality. Well-known customers, exciting international projects, use of the latest Microsoft technologies, various training and development opportunities and a good work-life balance are the equipment for your success.

Your tasks. Your challenges. Your chances.
  • You will design tailor-made customer solutions based on MS Dynamics CRM and implement them for our customers.
  • You will actively support our customers in all stages of a CRM project - from requirements analysis, creation of specifications, solution design, prototyping, testing and international rollout.
  • You advise our customers on the design and optimization of their business processes in the areas of marketing, sales and service.
  • You confidently conduct workshops and presentations at our customers' site.
  • You actively participate in the interdisciplinary project team.

What makes you special.
  • You have extensive experience with MS Dynamics CRM and other Microsoft technologies 
  • You have good knowledge in the analysis and design of business processes in marketing, sales and service.
  • You can demonstrate basic knowledge of methods, process models and tools for software development.
  • A structured and methodical approach to the development of technical solutions is a matter of course for you.
  • You communicate confidently in French and in English.

What makes us a top employer.
At Avanade you get both: the advantages of a large company and the entrepreneurial spirit of a dynamic team.
  • Quick responsibility, meaningful activities and valuing leaders who support goals and interests.
  • Successful quick start: two-day introductory event at our headquarter in Kronberg/Germany (currently remote sessions), personal Career Advisor, Mentoring Programme.
  • At least 80 hours of training per year and MS certifications.
  • State-of-the-Art equipment (laptop, smartphone incl. private use).
  • Attractive compensation package: weekly working time of 40 hours, paid overtime up to Senior Consultant level.
  • Flexible working hours and home office in line with project activities possible.
  • Very attractive pension plan and very good benefits in occupational and non-occupational accident insurance

We believe that diverse teams master every challenge - anyone who takes on challenges with passion and courage is welcome to join us. It doesn't matter to us which nationality is in your passport, if and what religion you belong to, if and what gender you feel you belong to or which one attracts you. Even a handicap cannot stop you from visiting us. Be yourself and become a part of Avanade.

Information for recruitment agencies: Please note that we do not accept candidate profiles from agencies for this position. We therefore ask you to refrain from sending profiles. Please note that uploading candidate profiles with your email address is a violation of the Data Protection Policy.

Apply now

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About Avanade

Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences on the Microsoft ecosystem. Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help make a genuine human impact on our clients, their customers and their employees. We are the power behind the Accenture Microsoft Business Group, helping companies to engage customers, empower employees, optimize operations and transform products, leveraging the Microsoft platform. Avanade has 50,000 professionals in 26 countries, bringing clients our best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at