United States


Chicago, Cleveland, Detroit, Indianapolis, Minneapolis

Area of expertise:

Enterprise Resource Planning (ERP)

Job Description

About the role

Enterprise resource planning (ERP) professionals design, customize, develop, deploy, and integrate enterprise ERP business application solutions for Avanade and its clients, with a primary focus on Microsoft Dynamics 365 for Finance and Operations. This involves analyzing, expertly designing and mapping the business process to the application with a diverse set of environments and additional solutions.

As a Delivery Manager, you will be responsible for successful delivery of ERP projects to Avanade clients through organization, management and monitoring of people, methodologies and technologies throughout the project life cycle. The Delivery Manager works closely with both internal Avanade and client stakeholders from requirements-gathering through full implementation, and must demonstrate capacity to encourage and sustain delivery of quality work. You will identify and implement continuous improvement initiatives, processes and tools that support enhancements in productivity, efficiency, issue resolution and cost.

Day-to-day, you will:

  • Assist with business development activities or thought leadership in support of common objectives and priorities
  • Balance scope, schedule, budget, quality and risks, while monitoring, reporting and responding to issues and risks associated with the project
  • Develop, implement and maintain a detailed project work plan, including traceable requirements, appropriate controls, governance structures and monitoring to ensure on-time, on-budget and quality outcomes
  • Manage Avanade and subcontractor staff assigned to the project
  • Develop and implement change-management and change-enablement processes throughout project duration
  • Assist in the sales process, including estimating work effort and expenses using Avanade's standard tools
  • Engage and partner with appropriate onshore, offshore and near-shore workforces, including Service Licensing Agreements (SLAs).

About you

You are an experienced leader of Business Applications projects. You should have expertise in ERP solutions (Microsoft preferable) and the lifecycle of planning, implementing and maintaining such solutions. You likely have around ten years of relevant experience and five years of managing complex teams of business and technical resources.

You should be able to demonstrate key proficiency including:
Business process design, systems configuration, application development, testing, localization and deployment
Consulting to external clients on complex projects, including in leadership roles
Excellence in communicating and presenting complex information to technical and business stakeholders, both verbally and in written form.

You likely have a Bachelor's Degree in a relevant field, preferably in IT. Ideally, you also have Project Management Professional (PMP) certification.

Apply now

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About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at